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Frequently Asked Questions

General Questions

What is Sugarless?

Sugarless is a dietary supplement that uses scientifically-backed ingredients to support your body’s ability to manage sugar. The ingredients in Sugarless help to support all aspects of sugar cravings from the changes in mood to glucose metabolism†.

How is Sugarless different from other supplements?

While most supplements are formulated with a long list of ingredients to maximize claims with little to no benefit, our ingredient list is intentionally minimal. By focusing on four clinically-backed ingredients, we can ensure that every Sugarless capsule contains enough of each ingredient to actually have an effect on the body.

We also made sure our formula was made with only *clean* ingredients: non-GMO, vegan, and gluten-free, and steering clear of artificial additives, coloring and preservatives.

Who should take Sugarless?

Sugarless is for every adult, and that’s because caring for your blood sugar is not just for diabetics. Research tells us that blood-sugar levels have a lot to do with those annoying day-to-day symptoms like brain-fog, headache, poor sleep, night sweats, fatigue, headaches, hunger, cravings and so much more. As with any new medication or supplements, always consult with your healthcare practitioner before adding a new product to your daily regimen.

Who should not take Sugarless?

Do not take Sugarless if you are pregnant or breastfeeding. We also don’t recommend taking Sugarless if you are under the age of 18. Always consult with your healthcare practitioner before adding any new supplement to your daily regimen.

What happens if I miss a dose?

Not to worry! Simply resume taking the suggested daily dose. There is no need to compensate by taking more capsules than recommended. Keep in mind, for best results, it is recommended to take Sugarless daily and consistently.

Can Sugarless be taken with other supplements and medications?

While Sugarless is generally safe, we encourage you to consult with your healthcare practitioner before adding any new supplement to your daily regimen.

Where is Sugarless produced?

Sugarless is a professional-grade product, manufactured in the USA in a GMP-certified facility, using top-quality ingredients that are sourced from across the globe. All our ingredients are traceable, unadulterated, and tested by third-party, certified labs. We never test on animals.

Is Sugarless vegan and hypoallergenic?

Yes, Sugarless is vegan and we never test on animals. It’s also soy-free, gluten-free, nut-free, and sugar-free, and made without any fillers, additives and dyes.

How do I store Sugarless?

It’s recommended that you keep the Sugarless capsules in their original container and store at room temperature. Avoid areas that are very warm or humid.

How do I take Sugarless?

You can enjoy Sugarless daily. We recommend taking 1 capsule twice daily before or after meals. As our food influences our blood sugar levels, taking Sugarless alongside will help maximize the ingredients benefit.

ORDERS & SHIPPING:

Where do you ship to?

We currently ship to the US only- but are working hard to enable Canadian deliveries in the near future (please email dani@dirttstudios.com if you would like us to notify you when Canada is up and running, or follow us on Instagram or TikTok for updates). 

When will my order ship?

Shipping will take 3-6 business days, depending on your location. 

Can I expedite my shipping?

We do not offer expedited shipping at this time. If this is something you are interested in, please let us know (dani@dirttstudios.com) and we will look at adding it in future.

My package was marked as delivered, but it never arrived?

If you have questions about your order status or have not received it in the expected timeframe, please don't hesitate to contact us! Our support team can be reached at dani@dirttstudios.com.

RETURNS

Can I return an item?

Your trust matters, and we offer all of Sugarless customers a 30 day satisfaction guarantee. We want all our customers to enjoy the benefits of Sugarless, but we recognize that not every product works for every person. 

If you are unsatisfied with the product, please contact us within 30 days and we will make it right.  

To get in touch and request a refund, please contact dani@dirttstudios.com

We believe 30 days is sufficient time for you to determine whether Sugarless works for you, and after you have had the product for 30 days, we will not be able to accept returns or offer refunds.

INQUIRIES:

Do you have an affiliate program?

We don't have an official program yet but if you're interested in collaborating, we're happy to talk about one-off opportunities. Please reach out to dani@dirttstudios.com.

Where can I reach out for press?

Please reach out to dani@getsugarless.com.

Where can I discuss a product-related medical inquiry?

Please reach out to dani@getsugarless.com.

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